Tackle Outlook error 0x8004060C simply

The OST and PST files are the basic structures of MS Outlook. Hence OST and PST files are very crucial as they hold user’s important data. Nothing is permanent; same is the concept with emailing applications and their respective files. They all are susceptible to multiple threats, physically and logically. Lets us consider one very common scenario in which MS Outlook users faces an error while sending and receiving mails.

Error: 0x8004060C

Message:

• “Task 'Microsoft Exchange Server - Receiving' reported error (0x8004060C): 'Unknown Error 0x8004060C'”
• “Task 'Microsoft Exchange Server - Sending' reported error (0x8004060C): 'The message store has reached its maximum size. To reduce the amount of data in this message store, select some items that you no longer need, and permanently delete them.”
• Task ‘EMAIL ADDRESS’ - Sending and Receiving' reported error (0x8004060C): 'Unknown Error 0x8004060C'

Reason:

• The OST files have exceeded the default file size limit.
• The OST files may have got corrupted.
• The OST files have become inaccessible due to synchronization issue with Exchange Server.

The aforementioned causes have different corrective measures. One has to rectify them individually so as to use the crucial OST files.  Let us tackle the issue one by one:

Error due to exceeding maximum file size limit:
The maximum file size limit of OST and PST files for different versions of Outlook are:

• Outlook 2002 and prior versions can handle data up to 2GB
• Outlook 2003 and 2007 can handle up to 20 GB
• Outlook 2010 can handle up to 50 GB by modifying registry values.

Now as per the stats mentioned it is advisable to the user to make sure that the OST files should be backed up regularly so as reduce the congestion of files. The OST files can be backed in PST format and can be stored at any desired location.

Error due to corruption of OST files:
The corruption of OST files can be can be rectify by using scan.ost tool that is available as a free utility by Microsoft. The tool performs recovery of corrupt OST files and most of the times provides result. But sometimes result are not expected as user experiences that his data has been modified by new entity. Hence using scan.ost over crucial data is not advisable. For that purpose user can go for third party OST to PST converter tool.

Stellar OST to PST converter tool can easily rectify the corrupt OST files and then convert it into PST format as a backup files. The tool is widely popular and one of the most trusted application as it maintains the authenticity of the user’s data.